Field Manual

Protection Guides

Practical, step-by-step guides to protect yourself and your family from Ghana's most common digital scams.

6

Free Guides

30

Action Steps

01Essential

How to Protect Your MoMo Account

  1. 01Never share your MoMo PIN with anyone — not even family.
  2. 02Ignore all unsolicited 'reversal' messages — hang up immediately.
  3. 03Add a SIM PIN via your telecom's USSD code (*100# for MTN).
  4. 04Enable transaction alerts so you're notified instantly.
  5. 05Verify every incoming transaction independently before acting.
02Quick Win

Enable 2FA on WhatsApp in 30 Seconds

  1. 01Open WhatsApp → Settings → Account.
  2. 02Tap 'Two-step verification' → Enable.
  3. 03Set a 6-digit PIN you'll remember.
  4. 04Add a backup email address.
  5. 05Done — your account is now protected.
03Critical

What to Do If You Suspect a SIM Swap

  1. 01Call your telecom immediately if your SIM stops working.
  2. 02Visit a telecom service centre with your Ghana Card.
  3. 03Report to CSA Ghana: cyber.csa.gov.gh or call 292.
  4. 04Change passwords on all accounts linked to that number.
  5. 05Inform your bank and MoMo provider to freeze transactions.
04Essential

How to Spot a Fake Job Scam

  1. 01Legitimate employers NEVER ask for registration fees upfront.
  2. 02Verify job listings on the company's official website.
  3. 03Check Ghana Revenue Authority for registered companies.
  4. 04Never send copies of your Ghana Card before a formal interview.
  5. 05Search the recruiter's name + 'scam Ghana' before responding.
05Essential

Protect Your Identity Online

  1. 01Use unique passwords for every account — use a password manager.
  2. 02Never share Ghana Card details over WhatsApp or social media.
  3. 03Check your credit report regularly via Ghana Credit Bureau.
  4. 04Turn off auto-fill on shared or public devices.
  5. 05Review app permissions on your phone monthly.
06Community

How to Report a Scam in Ghana

  1. 01Report to CSA Ghana: www.csa.gov.gh or call 292.
  2. 02Report mobile money fraud to your telecom provider.
  3. 03Report to Ghana Police CID Cybercrime Unit.
  4. 04Submit evidence (screenshots, numbers) to KwesiCyber's report form.
  5. 05Warn your community — share this guide with family and friends.

Help the Community

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